Privacy Policy

Tula Blue Privacy Policy

Tula Blue, LLC values its customers and respects your privacy. We are committed to maintaining and using the information you share with us responsibly. Accordingly, we have adopted the following Privacy Policy that explains how we use the information.

Scope of Tula Blue Privacy Policy

• What information does Tula Blue collect?

• How does Tula Blue use my information?

• What are my California Privacy Rights?

• Does Tula Blue share my information?

• How do I know Tula Blue is protecting my personal information and that it is secure?

• What is “phishing”?

• What are third-party sites?

• Tula Blue email marketing communication?

• How do I change my information?

• How do I remove my information from Tula Blue?

• How does Tula Blue protect children?

• How do I access my online account and what happens if I lose my password?

• How does Tula Blue use cookies?

• How does Tula Blue use pixel tags?

• What is the Privacy Policy update?

• How do I contact Tula Blue?

 

WHAT IS THE SCOPE OF THE PRIVACY POLICY?

This Privacy Policy applies to personally identifiable information that Tula Blue collects through its website only when you use Tula Blue’s services. The Tula Blue Privacy Policy does not apply to practices of companies whose websites may be linked to ours. For access to the Privacy Policies of such linked websites, please refer to the information provided by such websites at their home pages.

 

WHAT INFORMATION DOES TULA BLUE COLLECT?

Any personal information you provide to Tula Blue is maintained on secure servers and internal systems. We collect information when you register online or update your account, log in, place an order, opt-in to receive our emails, shop online, or join our social networking sites. This information may include, but is not limited to, your contact information (such as your name, email address, billing and shipping addresses) and your payment information.

We also collect information from third-party sources, including social media and other websites that display authorized Tula Blue branding. For example, if you comment on our Instagram page or send us a message, we may collect that information as described in this Privacy Policy.

HOW DOES TULA BLUE USE MY INFORMATION?

Tula Blue uses the information you provide to customize advertising and content that we present to you, to contact you about specials and new products, and to enhance our product offerings. We also use your information to process and fulfill your orders, including sending you emails to confirm your order status and shipment. Additionally, we use your information to improve our site design, products, and services.

You can choose not to receive email marketing information and have the right to request access to and deletion of certain personal information. Please email us at hello@tulabluerope.com to make such requests.

 

WHAT ARE MY CALIFORNIA PRIVACY RIGHTS?

Under California Law, California residents have the right to request:

1. A list of the categories of personal information that Tula Blue has disclosed to third parties for direct marketing purposes in the preceding calendar year.

2. The names and addresses of all such third parties.

To request this information, please email us at: hello@tulabluerope.com and reference California Disclosure Information. We will respond within thirty (30) days following receipt of your email.

 

DOES TULA BLUE SHARE MY INFORMATION?

Tula Blue does not sell or rent your personally identifiable information to any third party except:

• When you have been given an opportunity to "opt out" of sharing the information and have declined to exercise that right.

• When disclosure is required to comply with law, regulation, or legal requests.

The above excludes text messaging originator opt-in data and consent, which will not be shared with any third parties.

 

HOW DO I KNOW TULA BLUE IS PROTECTING MY PERSONAL INFORMATION AND THAT IT IS SECURE?

Tula Blue employs reasonable measures, including Secure Socket Layer (SSL) encryption and firewall network protection, to maintain all personally identifiable information provided by you in a controlled and secured environment.

While we implement these security measures, please note that 100% security is not always possible. You are responsible for keeping your password confidential.

 

WHAT IS “PHISHING”?

"Phishing" is a scam designed to steal your personal information. Tula Blue will never request your password, username, credit card information, or other personal information through email.

 

WHAT ARE THIRD-PARTY SITES?

Tula Blue may work with reputable third parties who perform services on our behalf. These service providers may need access to your information to perform their services but are required to maintain your information in strict confidence.

 

TULA BLUE EMAIL MARKETING COMMUNICATION?

Tula Blue may send email marketing communications about new products and offers. If you do not wish to receive these emails, you may “opt-out” at any time by unsubscribing or contacting us at hello@tulabluerope.com.

 

HOW DO I CHANGE MY INFORMATION?

You can review and change your personal information related to your online account by signing in and accessing your account settings.

 

HOW DO I REMOVE MY INFORMATION FROM TULA BLUE?

If you no longer want to receive information from Tula Blue, please contact us with the following information:

• Your name

• Your email

• Indicate “Do not contact me by email” or "Delete my personal information"

Send your request to: hello@tulabluerope.com

Please allow up to ten (10) business days to process your request.

 

HOW DO I ACCESS MY ONLINE ACCOUNT AND WHAT HAPPENS IF I LOSE MY PASSWORD?

If you forget your password, you can request a new one to be sent to your registered email address. We will not give passwords out over the phone or email them to a different address.

 

HOW DOES TULA BLUE USE COOKIES?

Our website uses cookies to enhance your browsing and shopping experience. Cookies do not contain your name, address, or any financial information. You can choose to disable cookies via your browser settings, but doing so may limit your ability to use certain features of our website.

 

HOW DOES TULA BLUE USE PIXEL TAGS?

We use pixel tags to help us analyze customer behavior and measure the effectiveness of our advertising. Information collected may include pages viewed, links clicked, and other actions taken on our website.

 

WHAT IS THE PRIVACY POLICY UPDATE?

Tula Blue may update this Privacy Policy from time to time. In such cases, we will post the changes on our website.

 

HOW DO I CONTACT TULA BLUE?

For questions or concerns regarding this Privacy Policy, please contact us via email at: hello@tulabluerope.com